Investigator

Incident Management should not be chaotic!

Adopt a well-defined Incident Management System for maximum effectiveness! Use Investigator to involve all relevant parties in your investigation process for Incidents…

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Investigator: An Enterprise Incident Management System
Incident Management System based on ISO 27035 standard ​
  • Record impact, observations, root causes and learnings for each Incident.
  • Enable EVERYONE within your organization to create new Incidents.
  • Define Incident Responders within the system for automatic allocation of new Incidents.
Centralised Incident Stats and Dashboard
  • Investigator’s automated incident management system provides an overview in the single convenient dashboard.
  • View the progress of Incidents for each Department.
  • Export Stats for Management Review Meetings.
Incident History and Evidence Collection
  • Collect evidence for each incident.
  • Record incident history within the Incident Record.
Integrated Remediation Task Management
  • Create remediation and compliance tasks for Responders and Stakeholders.
  • Create preventive tasks for Responders and Stakeholders.
  • Track tasks till closure.
Asynchronous and Cooperative Workflows alongwith Automated Alerts
  • Involve new Responders in the incident management workflow as necessary.
  • Coordinate with stakeholders and responders asynchronously.
  • Send automated notifications when Responders are allocated new Incidents.
Automated Audit-compliant Incident Reports
  • Generate Incident Reports automatically.
  • Share Incident Reports with stakeholders.
  • Audit-compliant Incident Reports.

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What our Clients say…

Success Stories

Extensive experience in providing solutions for your Cybersecurity, Compliance, Governance, Risk & Privacy objectives!

0 + Years

Ensuring a robust Security Posture & Regulatory Compliance across various Frameworks & diverse Industries.

0 + Audits

Implementing & monitoring extensive Control Frameworks tailored to your business needs…

k+ Controls
Features & Benefits
Investigator simplifies the process of creating new Incidents for incident management for organizations.

Incident Management System based on ISO 27035 standard

Investigator covers all the aspects that are necessary for incident management in accordance with requirements of ISO 27035. Incidents can be quickly allocated to predefined Incident Responders who are notified automatically. The system automatically makes your organization compliant with all major standards and frameworks such as ISO 27001, SOC 1, SOC 2, PCI DSS and NIST CSF.

Centralised Incident Stats and Dashboard

Track all your Incident Tracking activity in a single dashboard. This can be done for each Incident, by each Department or for the entire organization. Identify the Departments that are more responsive for incidents. Notify and escalate matters for departments that take longer than reasonable!

Incident History and Evidence Collection

Incident tracking is incomplete without adequate and proper evidence-collection. Incident Responders can record Recovery History within each Incident with relevant Evidence. Remediation History and Evidence are automatically included in the Incident Reports as well!

Integrated Remediation and Preventive Task Management

All Incidents have a need to create tasks for remediation, learnings & prevention. These tasks can be managed through the integrated Task Management System. Integration is two-ways so that the Incidents & Tasks remain in sync automatically.

Asynchronous and Cooperative Workflows alongwith Automated Alerts

The biggest challenge of Compliance and Security Teams lies in real-time follow-up with providers and responders from various functions. Investigator automates this aspect and desynchronizes the workflow. Providers and Responders can respond to Incidents without real-time follow-up while at the same time, their work output becomes available to Incident Managers in real-time. This is the case for both the Incidents and the associated Tasks.

 

Automated Audit-compliant Incident Reports

Incident Reports are created automatically on closure of the Incident. These Reports are fully audit-compliant and can be shared with internal or external stakeholders. Incident History is recorded along with all evidence. Incident Reports are shared in encrypted format for security and confidentiality.

Frequently Asked Questions
Get details on Investigator's Features

Investigator is a module within Fusion, a cybersecurity compliance management system. Investigator focuses on incident management within organizations. It provides the necessary workflows for creating, delivering and tracking Incidents aimed at best practices and protocols for robust incident management. With features such as standards-compliant incident management system, automated and asynchronous workflows, integrated task management, in-built recovery history and evidence management, real-time tracking, performance dashboards and automated Incident Reports, Investigator helps organizations in building a strong cybersecurity culture and empower Compliance Teams to improve business resilience effectively.

The workflow and automation of Investigator, which is based on ISO 27035 standard, meets the requirements of all major cybersecurity standards, regulations and frameworks such as ISO 27001, SOC 2, EU GDPR, Digital PDPA, PCI DSS, HIPAA, NIST CSF and CSA STAR.
Automation in allocating Incidents, tracking them till closure and notifications to Responders relieve you of the pain of manual effort.
Centralized dashboards with detailed stats give you real-time information on department-wise performance of the incident management program.

Yes, Investigator automatically generates Incident Reports that are designed to meet Audit-compliant Standards, supporting the documentation, recovery history & evidence necessary for regulatory review.

Investigator offers centralised Dashboards for overview by Department, Evidence & History collection per Incident, remediation & preventive task management, automatic allocation of Responders, asynchronous collaboration among Stakeholders & automatic generation of Audit-compliant Incident Reports.

Yes, Investigator assists not just in documenting & remediating Incidents, but also in uncovering underlying Root Causes via its workflows & Evidence management tools, so you can take proactive steps to prevent recurrence.

Investigator includes real-time performance Dashboards, Department-wise overviews, tracking of ongoing Incident Responses & Remediation Tasks & logs of history & evidence, enabling visibility into both current status and trends over time.

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