Introduction Software as a service [SaaS] solutions are becoming more & more popular among small...
Investigator: Incident Management System
Incident Management should not be chaotic!
Adopt a well-defined Incident Management System for maximum effectiveness!
Use Investigator to involve all relevant parties in your investigation process for Incidents…
Compliance and security. Quickly and Reliably…
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Success Stories
5+
Years
40+
Clients
350+
Audits
160+
Scans
52k+
Controls
Security & Compliance are an ongoing journey that needs to be enabled by a reliable partner...
Incident Management System based on ISO 27035 standard
- Record impact, observations, root causes and learnings for each Incident.
- Enable EVERYONE within your organization to create new Incidents.
- Define Incident Responders within the system for automatic allocation of new Incidents.
Centralised Incident Stats and Dashboard
- Investigator's automated incident management system provides an overview in the single convenient dashboard.
- View the progress of Incidents for each Department.
- Export Stats for Management Review Meetings.
Incident History and Evidence Collection
- Collect evidence for each incident.
- Record incident history within the Incident Record.
Integrated Remediation Task Management
- Create remediation and compliance tasks for Responders and Stakeholders.
- Create preventive tasks for Responders and Stakeholders.
- Track tasks till closure.
Asynchronous and Cooperative Workflows alongwith Automated Alerts
- Involve new Responders in the incident management workflow as necessary.
- Coordinate with stakeholders and responders asynchronously.
- Send automated notifications when Responders are allocated new Incidents.
Automated Audit-compliant Incident Reports
- Generate Incident Reports automatically.
- Share Incident Reports with stakeholders.
- Audit-compliant Incident Reports.
Investigator simplifies the process of creating new Incidents for incident management for organizations.
Incident Management System based on ISO 27035 standard
- Investigator covers all the aspects that are necessary for incident management in accordance with requirements of ISO 27035. Incidents can be quickly allocated to predefined Incident Responders who are notified automatically. The system automatically makes your organization compliant with all major standards and frameworks such as ISO 27001, SOC 1, SOC 2, PCI DSS and NIST CSF.
Centralised Incident Stats and Dashboard
- Track all your Incident Tracking activity in a single dashboard. This can be done for each Incident, by each Department or for the entire organization. Identify the Departments that are more responsive for incidents. Notify and escalate matters for departments that take longer than reasonable!
Incident History and Evidence Collection
- Incident tracking is incomplete without adequate and proper evidence-collection. Incident Responders can record Recovery History within each Incident with relevant Evidence. Remediation History and Evidence are automatically included in the Incident Reports as well!
Integrated Remediation and Preventive Task Management
- All Incidents have a need to create tasks for remediation, learnings & prevention. These tasks can be managed through the integrated Task Management System. Integration is two-ways so that the Incidents & Tasks remain in sync automatically.
Asynchronous and Cooperative Workflows alongwith Automated Alerts
- The biggest challenge of Compliance and Security Teams lies in real-time follow-up with providers and responders from various functions. Investigator automates this aspect and desynchronizes the workflow. Providers and Responders can respond to Incidents without real-time follow-up while at the same time, their work output becomes available to Incident Managers in real-time. This is the case for both the Incidents and the associated Tasks.
Automated Audit-compliant Incident Reports
- Incident Reports are created automatically on closure of the Incident. These Reports are fully audit-compliant and can be shared with internal or external stakeholders. Incident History is recorded along with all evidence. Incident Reports are shared in encrypted format for security and confidentiality.
FAQ
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GRC Ecosystem
- Document Management
- Audit Management
- Risk Management
- Vulnerability Management
- Inventory Management
- Compliance Management
- Continuity Management
- Incident Management
- Education Program
